Monthly Archives: January 2012

123 Flash Chat 9.4 Offered More Ways to Spend and Earn Credits

123 Flash Chat 9.4 Offered More Ways to Spend and Earn Credits

Users may spend credits to get special membership levels, and earn credits simply by chatting.
Please feel free to enter the Demo to have a try!

123 Flash Chat Software Live Demo Flash Chat v9.4, PHP Chat v9.4, Java Chat v9.4 Buy Flash Chat v9.4, PHP Chat v9.4, Java Chat v9.4 Download Chat Hosting Service

9.4 New Features Highlight

Spend Credits: Membership Levels

Chat users may upgrade membership levels to VIP/Premium/Plus by paying credits.

Membership Levels, 123 Flash Chat Software

More Exposure of Gifts

It is available to check what gift(s) another user has
received in his/her profile panel.

Virtual Gifts History on the Profile Panel, 123 Flash Chat Software

Convenient Shortcut Menu is Added

When moving mouse over the right area of the chat screen, a shortcut menu will be available for a better user experience, including: sounds, scrolling, screen clearing control.

Shortcut Menu, 123 Flash Chat Software

Earn Credits by Chatting

Users may earn credits by registering an account or simply being available (instead of being busy or away or idle). Details

Earn Credits by Chatting, 123 Flash Chat Software

URL Integration is Improved

Add a format check for the return value when the Database type is set to be “URL” for the setting: Admin Panel-> Server Settings-> Integration.

Wrong Auth-URL, 123 Flash Chat Software

Code Generator is Improved

Add a check to see if a chat room made from the current code can be accessible via the mobile devices, when the Client Type is set to be HTML Chat in the Code Generator.

HTML Code Auto-check, 123 Flash Chat Software

123 Live Help 5.4 Released!

123 Live Help 5.4 Released!

123 Live Help 5.4 improved the video chat module and the report statistics, etc., and fixed bugs.

123 Live Help Live Demo 123 Live Help Buy Now 123 Live Help Free Download 123 Live Help Free Hosting

5.4 New Features Highlight

Missed-Call report is added.

The missed requests will be counted for each operator in a certain period with the pickup rate, as well as the relative customer information.

 Missed-Chat Report in Admin Panel of 123 Live Help, Live Chat Software

Video module is improved

1) RTMPT URL setting is added, as the backup alternative of RTMP address.

2) The max video setting is added to the admin panel.

3) Add the following five settings to video module: width, height, FPS, bandwidth, quality.

4) Video windows, either the operator or the customer client, can be popped up and resized.

5) Video and audio settings can now be separately controlled.

Video Settings in Admin Panel of 123 Live Help, Live Chat Software

Improved Report in Admin Panel

The report statistics are more accurate, and an option, search by a certain time period is added.

Time Interval Search in Report Panel of 123 Live Help, Live Chat Software

Add Note in Operator Panel

So operators can add comments to the customers and visitors, and then better save information and facilitate the further search.

Note Panel in Operator Client of 123 Live Help, Live Chat Software

Transfer chat improved

Live chat can be now transferred not only to another operator, but also another department, , (so that an available operator in that department can pick it up.)

Customer Transfer Panel of 123 Live Help, Live Chat Software

Always-on-top button is added

In operator panel, an always-on-top button is added to facilitate the operator’s work, it can be configured in Tools -> Options -> Other.

Always-on-Top Button Settings of 123 Live Help, Live Chat Software

More language packs

Language Packs Icon of 123 Live Help, Live Chat SoftwareFrench and German language interface packs are added.

Client Bugs Fixed

bug fixed

1. The loading speed is improved to tolerate even a slow network speed.
2. The reconnection way of the client is optimized.
3. All the small icons can now be displayed correctly even when using parameter “init_root” in the code generation process.
4. The font size of the transferred talk will remain the same as before.
5. The color of the text on buttons will change accordingly with the skin.

Language Packs Bugs Fixed

bug fixed

1. The server can automatically detect any new language folder in the specific directory (Installed Directory\etc\groups\default\lang\), so that the website admin can add a new interface language easily at the back-end and launch it for the live chat clients in the admin panel.
2. All elements can be controlled by the language packs, whether the customer or the operator client, without changing any code.
3. Admin can define the interface language by attaching some parameters, like: 123livehelp.swf?init_lang=xxx.

Server Bugs Fixed

bug fixed

1. Even in the HTTP communication mode, now the client video can be opened and the proactive chat video can be configured effectively.
2. Even after enabling the encrypted message mode, some words of the operator will no longer become unrecognizable to customers.

2012 New Year Special Offer!

2012 New Year Special Offer!
(Through Jan. 31, 2012)

40% OFF for Yearly Hosting!

The new buyers of the unlimited license (standard or premium package) are entitled to get one $99 module as free gift on request, while the new buyers of the unlimited (ultimate package) can request $99 discountwhen purchasing the video chat module or the video conference module.
Free Module

40% OFF for Yearly Hosting!

Yearly hosting gets 40% OFF, whether text only or text and video hosting. The old customers of the hosting service can also get this renewal discount unless it’s already discounted price for the license buyers.
40% OFF for Yearly Hosting!

 50% OFF on 123 Web Messenger or 123 Live Help!

Buy 123 Web Messenger or 123 Live Help only? New buyers get 50% discount!
123 Web Messenger 50% OFF on 123 Web Messenger
123 Live Help 50% OFF on 123 Live Help

Free Configuration Service

Free configuration service to launch social connect on your chat room!
Free Configuration Service

Fine Print:
Not applicable to previous purchases. Not valid with any other discounts or offers. TOPCMM reserves the right to end this promotion at any time.