Category Archives: 123 Live Help Chat Server

News of 123 Live Help Chat Server

June Special Offer: Up to $500 off the license fee!

(Through July 11th, 2010, 24 days left)

Special Prices:

To celebrate the 2010 FIFA World Cup, 123 Flash Chat has special offer in license prices!
Validity: from 6.11 to 7.11, 2010.
500 user license – $699 ($899)
1000 user license – $959 ($1299)
unlimited user license – $1099 ($1599)
Come to take advantage of up to $500 discount now!
For return customers, it’s perfect time to upgrade to a higher level to accommodate more traffic.
Live  Demo Buy  Now Free  Download

Free 123 Live Help Hosting Service

One month free hosting service of 123 Live Help (video edition) will be offered to 123 Web Messenger license buyer as free gift.

Note:

123 Live Help

123 Live Help Chat Software can show your website visitors a live agent which is just a click-away and enable your operators to live Text Chat/Video Chat with them. It is secure, fast, flexible, customizable & cost-effective.

123 Web Messenger

123 Web Messenger is web-based text and video site messaging software, which empower your website with a Facebook like chat bar, enabling two random users on your site to chat one on one at real-time and keep in better touch with buddies on the site using the friend list function.

More details, please consult our online live sales.

promotion

Fine Print:
Not applicable to previous purchases.
No refund of previous purchases.
Not valid with any other discounts or offers.
TOPCMM reserves the right to end this promotion at any time.

123 Live Help v5.2 Supports Skype now!

May. 7, 2010

It is well known that a SkypeIn Service may save cost for businesses, because once a SkypeIn number is bought and announced, the customers may reach your company using their conventional phones and your operators can take calls through Skype on computers. In fact, the customers even won’t be aware that they’re calling computers and they might believe you have offices abroad!

Skype in Live Help Chat Software, Phone Live Chat Software

However, if your operators need to help customers online via 123 Live Help and via Skype at the same time, they might feel inconvenient, that’s why the 123 Live Help team came to this brilliant idea to associate these two together in the latest version 5.2 to facilitate the work of the operators and to make it more efficient.

That is to say, when the customers call the Skype In number, the operator may take the call via 123 Live Help instead of via Skype.

Moreover, if you already publish a Skype account on your website as the service number, you don’t have to change any thing, all you need is just some simple setting and there you go. Skype and 123 Live Help are seamlessly integrated!

So that the customers may communicate with your operators on 123 Live Help using their Skype accounts, even the chat history text can be managed via 123 Live Help v5.2 itself, which is very important in customer relationship management, because a return customer can be recognized instantly, and what have been discussed before won’t have to be go through all over again.

Fore more details, please visit: http://www.123flashchat.com/live-help-skype.

Besides, 123 Live Help v5.2 has improved two aspects: the predefined messages became pop-up menu to be more user friendly, some bugs are fixed as well.

So why not keep pace with the latest 123 Live Help v5.2?

May Special Offer: Free 123 Live Help Chat Hosting Service!

TOPCMM Software Corp. is delighted to announce the Special Offer in May.

Free 123 Live Help Hosting Service — for License Buyer & Yearly Hosting Buyer

1-Month Free Hosting Service of 123 Live Help Video Edition will be gifted to license buyer or Yearly Hosting Buyer of any other product in TopCMM: 123 Flash Chat or 123 Web Messenger .

Note:

123 Live Help

123 Live Help Chat Software can show your website visitors a live agent which is just a click-away and enable your operators to live Text Chat/Video Chat with them. It is secure, fast, flexible, customizable & cost-effective.

123 Web Messenger

123 Web Messenger is web-based text and video site messaging software, which empower your website with a Facebook like chat bar, enabling two random users on your site to chat one on one at real-time and keep in better touch with buddies on the site using the friend list function.

More details, please consult our online live sales.

Live  Demo Buy  Now Free  Download
promotion

123 Live Help 3.2 is released!

123 Live Help 3.2 release notes:

123 Live Help 3.2 is now released! With this new release, you can monitor and control the conversation via MSN Messenger. It provide you the ability to do the following things in MSN Messenger:

* Get the online staff list
* Get the conversation list
* Activate or deactivate monitor the specific conversation and search message logs, etc

For the details, please access:http://www.123livehelp.com/news_v32.html

123 Live Help version 3.1 was released!

The new version of 123Livehelp will offer you some new features. Let me introduce the new changes of 123Livehelp.

The staff member can invite a visitor from the certain webpage actively. The visitors won’t have to click any chat button on the webpage; they will instead be greeted by some friendly messages, while the staff can chat with them to offer assistance. The visitors can choose a certain stuff, who they prefer to chat with. 123 Live help 3.1 provides real-time chat search and client detective, which makes the stuff more convenient to search the chat scripts, and help staff to check the time zone and OS of the clients. Besides, the new version has better GUI design that is more beautiful and friendly to the users. On the other hand, administrators can generate chat code to define the availability of the staff members and the departments, whether to show the daemon client, choose the skin of the invitation window and the chat window, etc.

For the details, please access: http://www.123flashchat.com/123-live-help31.html

123Livehelp 2.1 released!

Nov 17, 2006, our team released 123Livehelp 2.1 !
More features:


a) A/V module is added. (Optional)
With av module enabled, and Macromedia flash media server installed,
You can add webcam and voice chat features.

Therefore your potential customers can not only READ your sales representatives but also SEE them vividly! It means you will have a helpdesk with warm smile and a call center with sweet voice, intead of some plain text communication.

(Note: Unlike the basic text chat, this module needs support of flash media server or Red5.)

b) The server performance is improved.

c) Some client and server bugs are fixed.